Client Engagement Manager

527

Workplace Type: Hybrid

A Client Engagement Manager at WunderLand will thrive in a fast-paced sales culture. As a direct selling producer, you will develop meaningful client relationships and effectively position and sell our full suite of WunderLand solutions including staffing, managed projects, and studio solutions, to mid-market and enterprise clients within your designated market within a region.  

The Client Engagement Manager plays a critical part in our overall business and serves as an extension of the WunderLand brand. The opportunity for growth through excellent performance is unlimited in this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Identify and develop meaningful client relationships through meetings, discovery and diagnosis of business issues and problems
• Conduct prospecting and outreach to effect weekly meeting activity that will lead to annual personal sales and gross profit goals
• Learn and become immersed in the creative, marketing and digital industry, maintain a pulse on the industry by attending networking events
• Utilize a consultative approach to establishing business rapport with clients and with a key emphasis on client engagement
• Partner closely with Talent Engagement team to engage on and fulfill staffing and project opportunities. Work closely to provide qualified opportunities to TEMs
• Nurture client relationships to support the ongoing satisfaction and retention of clients.
• Contribute to our REAL culture by cultivating relationships with the internal team, clients, and talent
• Communicate frequently with your team on open orders, upcoming client needs, and operations that compliment sales activity
• Ensure timely input of all sales activities in company tools and analyze data to make informed business decisions

This position is ideal for someone who:

• Is resourceful, driven, intellectually curious and persistent.
• Is regarded as a source of knowledge and insight to the industry, always delivering excellent client service, operating with integrity. You have a growth mindset
• Resourceful, understands, socializes and evangelizes our GTM messaging, differentiators and value proposition
• Expands business relationships within each client, builds and expands our footprint, client engagements, consultants billing, and overall exceed client expectations
• Believes in the future of WunderLand and builds awareness of WunderLand’s services. You think big picture and have the patience to build meaningful business
• Takes a consultative approach to learning and understanding client’s business objectives, pain points, gaps and assesses known and undiscovered business challenges

QUALIFICATIONS:

Education/Experience:

• Bachelor’s Degree in a relevant field or equivalent experience.
• Minimum of 4 years of successful creative, IT or professional services staffing experience or outside sales experience.
• Ability to thrive a metrics driven environment meeting revenue/GP goals

 Other Qualifications:

• Able to plan objectives and provide direction, guidance, and assistance to others; independently organize work to meet established objectives
• Excellent problem solving and organizational skills. Able to define problems, collect data, establish facts, and draw valid conclusions
• Effectively makes use of written sources of information (reports, reference materials) as well as verbal sources of information
• Effective oral and written communication and presentation skills
• Able and willing to document activity in the applicant track system following Operation’s guidance.
• Must be able to travel in area territory

WunderLand is your Destination for Talent. We source, interview and represent top web designers & developers, graphic designers, art directors, creative directors, UX designers, social media specialists, writers, branding consultants, mobile app developers, project managers, SEO specialists and more, matching them with companies on a temporary/contract basis, or for a full-time staff opening.

EEO Employer Verbiage:

At WunderLand Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. A diverse staff allows us to effectively draw on different perspectives and enhance our efficiency and effectiveness. Diversity thereby strengthens the legitimacy and relevance of WunderLand Group in delivering services to our clients. We seek talented, creative individuals from a variety of backgrounds and cultures to work with us. It is our priority that our workplace be inclusive, welcoming of diverse ideas and appreciative of valuable experience.

Equal Employment Opportunity

It is WunderLand Group’s practice not to discriminate against any Employee or applicant because of sex, race, color, age, national origin, religion, gender, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, physical or mental disability, medical condition, military or veteran status, or any other basis protected by applicable federal, state, or local law.

This practice applies to all terms and conditions of employment including, but not limited to, hiring, training, compensation, benefits, promotions, transfers, layoff, Company-sponsored education, social and recreational programs, and treatment on the job. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your Recruiter so that we can meet to discuss the appropriate alternatives available.